Contact Us
At Nexerd, we believe that strong communication is the key to trust. Whether you’re a curious visitor, a business collaborator, or a customer needing support, we welcome your inquiries and feedback.
We are committed to responding promptly and professionally.
📩 General Inquiries
For any general questions, suggestions, or feedback, please reach out to our team. We’re happy to assist you with whatever you need.
- Email: contact@en.nexerd.online
- Phone: +1 (415) 804-1273
- Office Hours: Monday to Friday, 9 AM – 6 PM (PST)
🛠️ Customer Support
If you’re experiencing technical issues or need assistance using the Nexerd platform, please use the contact details below or submit a ticket via our future support system.
- Support Email: support@en.nexerd.online
- Expected Response Time: Within 24–48 business hours
- Live Chat: Coming Soon
Our support team is trained to handle both technical and non-technical questions to ensure your experience remains seamless.
🤝 Business & Media Inquiries
For partnership opportunities, sponsorship, media coverage, or PR-related discussions, please contact our Business Development or Media Relations teams.
- Business Inquiries: business@en.nexerd.online
- Media Relations: media@en.nexerd.online
Please include relevant details about your company or publication so we can route your inquiry to the right department efficiently.
💼 Career Opportunities
We’re always looking for forward-thinking individuals to join our growing team. If you’re interested in working with Nexerd, you can find open roles on our Careers page.
- HR Email: careers@en.nexerd.online
📫 Mailing Address
Feel free to reach out to us via post for formal inquiries or documentation:
Nexerd Headquarters
280 King Street
San Francisco, CA 94107
United States
📍 Map & Directions
If you are visiting our physical office, we are located in the SoMa district of San Francisco, easily accessible via the Caltrain station and major bus lines.
📍 View on Google Maps
🛡️ Security and Abuse Reports
To report security concerns, bugs, or potential abuse of our platform (spam, phishing, etc.), please email us at:
- Security Team: security@en.nexerd.online
✅ Response Commitment
Our team strives to respond to all queries as promptly as possible:
| Type of Inquiry | Response Time |
|---|---|
| General Support | 24–48 hours |
| Business Queries | 1–3 business days |
| HR & Careers | 3–5 business days |
